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Polycom® RealPresence® Video and Microsoft® Lync™ Streamline Solutions Communications and Collaboration at Denmark’s FLSmidth
Posted on Thursday, April 4, 2013
FLSmidth is making Polycom video collaboration a best practice for collaborating face to face across its widely dispersed population of 15,000 employees in 50 countries
 
COPENHAGEN - Apr 04, 2013: Polycom, Inc. (Nasdaq: PLCM), the global leader in open, standards-based unified communications and collaboration (UC&C), today announced that FLSmidth, Denmark’s leading supplier of equipment, services and expertise for the cement and mineral industries, has implemented Polycom® RealPresence® video solutions and the Polycom® RealPresence® Platform integrated with Microsoft Lync Server 2010 to facilitate communications and collaborations for 15,000 employees in offices distributed in 50 countries across EMEA, the US and APAC.
 
Since 1882, FLSmidth supplies everything from single machinery to complete cement plants and minerals processing facilities including services before, during and after a construction. FLSmidth has been using Polycom video collaboration for over a decade to facilitate efficient face-to-face communications across the globe. As the technology and quality has improved, more and more employees have used it. Today, over 120 Polycom® HDX® room solutions are in service, serving a range of use cases from executive and staff meetings and HR interviews, to employee training and production status meetings.
 
Solutors, a Polycom-certified partner, designed and delivered the video network and infrastructure on the foundation of the Polycom RealPresence Platform software infrastructure. FLSmidth chose the RealPresence platform infrastructure for its integration into business process and custom application development.
 
“We had three main criteria for selecting our unified communications and collaboration solutions: ease of use, high quality of image and sound, and a complete product range to adapt to all our needs and use cases,” said Torben Nordling, IT Project Manager – Implementation & Operations, FLSmidth. “Together, Polycom and Microsoft delivered a complete, standards-based, end-to-end UC&C solution which exceeds our expectations.”
 
With the combination of Lync and Polycom RealPresence solutions, employees can launch video collaboration sessions easily and intuitively from within familiar interfaces and normal workflows. They simply click a name on their Lync contact list to securely collaborate face-to-face via Polycom video on their desktop or in a conference room-based system. The combination gives employees greater flexibility and a seamless UC solution for voice, video, conferencing and collaboration, from anywhere, anytime.
 
The Operations and Maintenance department of FLSmidth is now using video to communicate more and more with partners and customers in Egypt, Tunisia and Nigeria. “Doing business face-to-face helps to develop the relationship, and increases trust and understanding,” added Nordling.
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Douglas Fearing- Co-Founder / President

A graduate of DeVry Institute of Technology, Doug has been in the Technology industry since 1976 and actively oversees Fearing’s daily operations. Along with his wife, Lois, and three others, Doug started Fearing’s in a 600 square-foot facility in Portage, Wisconsin. In the 25 years since, the company has grown to over 30 employees with offices in Madison and Milwaukee, Wisconsin. Doug likes to say he’s a “TV Technician with a dream� going back to his history with the family’s original business-Fearing’s TV and Appliance.

Doug values time with family, watersports, hiking, snowshoeing and skiing. In addition to being a devoted member of his church, Doug serves as Board President for Kinship Mentoring of Columbia County, Board member of Schools for Haiti and Scripture Chair of the Gideons-Portage camp.

Lois Fearing- Co-Founder/Accounting, Human Resources

A graduate of MATC, Lois oversees Fearing’s daily book keeping along with various HR responsibilities.

Along with Doug, Lois is deeply connected to community outreach, serving as a Board member and Fundraising Committee Chairperson for Kinship Mentoring of Columbia County. She also serves on the Schools for Haiti Fundraising committee. In addition, Lois’ ongoing passion and commitment to provide care for the elderly comes from her 10-year history of working in a Reedsburg, Wisconsin Nursing home.

Lois enjoys singing, hiking, sunny days on the pontoon, and spending time with her 4 grandchildren.

Ehren Tresner-VP of Technology and Innovation

Ehren drives Fearing’s technology by continually seeking out trends to enhance capabilities while supporting Sales, Engineering and Installation teams. Throughout his years with Fearing’s, Ehren’s talent and vision have joined forces to create a wide variety of projects and strategic solutions that exceed expectation.

Ehren loves music, family time, movies, nature, sustainability efforts and electric vehicles.

Ben Voeck-Director of Commercial AV

With 10 years with Fearing’s and over twice that long in the industry, Ben continues to lead, coordinate, and develop the Commercial AV team.

By consistently delivering an outstanding experience and outcome, Ben contributes to the Fearing’s legacy of long-lasting partnerships that truly make a difference. Whatever the Commercial AV need may be, Ben and team deliver at the highest level.

Ben is an avid fisherman and photographer. He enjoys coaching his sons and other youth.

Chris Matson-Senior VP of Sales

Chris has been with Fearing’s for 20 years and in the industry for over 2 decades. As a Certified leader in Sales Acceleration and trained in EOS (Entrepreneurial Operating Systems), Chris successfully utilizes his skills to lead the Fearing’s Salesforce. Chris and team are motivated and driven to develop new client partnerships while continuing to reinforce loyal long-term relationships with ongoing Service excellence.

Married for 19 years with 3 children, Chris enjoys skiing, hiking, fishing, boating, hunting, camping and golf. He’s also been actively involved as a Youth Football and Softball coach for his family and others.