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Polycom RealPresence Video Solutions and Microsoft Lync Unify Video, Voice and Data Communications to Help Leading Pharmaceutical Company
Posted on Tuesday, January 8, 2013
Solutions facilitate face-to-face collaboration with clients and contacts worldwide across 90 sites and 11,000 employees, to increase productivity, reduce downtime and travel costs
 
London, UK - January 8, 2013: Polycom, Inc. (Nasdaq: PLCM), the global leader in open standards-based unified communications and collaboration (UC&C), today announced that Lonza, one of the world's leading suppliers to the pharmaceutical, healthcare and life science industries, is using a combination of Microsoft® Lync™ Server 2010 and Polycom® RealPresence® video solutions, implemented by Polycom service provider partner Orange Business Services, to provide an end-to-end unified communications and collaboration solution to over 11,000 staff across 90 sites around the world. Lonza employees, who are based in multiple locations and involved in a wide range of chemical and biological active pharmaceutical projects from research to final product manufacture, can now securely communicate via video, voice, instant messaging, and presence no matter where team members are located.
 
Lonza has also extended their video collaboration to include Polycom® RealPresence® Immersive video suites (Polycom® OTX™ series) and Polycom® RealPresence® Room video solutions (Polycom® HDX® 8000 systems), all powered by the Polycom® RealPresence® Platform - interoperable and comprehensive UC&C software infrastructure for universal video collaboration. The RealPresence Platform delivers a highly personalized experience to every user, where staff can click a name on their Lync contact list and instantly connect and collaborate together, face-to-face via Polycom video on their desktop or in a conference room-based system to bring people together in high definition.
 
"We chose Polycom primarily for their experience and reputation; secondly, the interoperability with other systems; and thirdly because of the strength of its strategic relationship and commitment to integrate with Microsoft Lync," said Ernst Hutter, Head of Global IT Infrastructure, Lonza. "The combination of Microsoft Lync and Polycom video collaboration has significantly changed our way of working in the last two years. We have more and more home users and this has allowed the organization to implement a more flexible working environment, so employees can work more effectively away from the office and securely join video meetings from home or on the move."
 
Video Bridges the Distance among Global Locations for the Lowest TCO
Dispersed over many different business groups and locations, Lonza has seen global collaboration increase through the use of high-definition multi-party video conferences, enabling teams to gather information together and collaborate on documents live over video. One of initial driving forces behind Lonza utilizing video collaboration was to reduce its travelling costs, but after a while they discovered another important aspect, it saves time and makes the team more productive. They found that conducting meetings over video avoided the time taken to plan for a meeting involving travel. The use of video conferencing bridges the distances between global locations to cross both language and cultural barriers as video collaboration has become central to the way Lonza does business and the travel desk now encourages employees to use video instead of travelling to meetings.
 
More Efficient and Personalized Collaboration
The Polycom OTX immersive video suites and HDX Room video solutions are being used by all Lonza employees for a wide variety of meetings - from management and board meetings, to facilitating inter-departmental meetings and expediting quality control group meetings. Additionally, HR uses the rooms for global training and interviews without the need to travel.
 
Improved Productivity and Work-Life Balance
Lonza have seen a major adoption of video conferencing as it empowers staff to communicate and collaborate whilst experiencing the benefits of increased flexibility. Staff now have more time to do their jobs and be more productive rather than be tired from jetlag due to travelling from Europe to China to the United States. Video collaboration provides Lonza with flexibility and speed, enabling them to meet people within the same week without the need for travel.
 
Model: RealPresence RPX
Model: RealPresence Ready™
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Douglas Fearing- Co-Founder / President

A graduate of DeVry Institute of Technology, Doug has been in the Technology industry since 1976 and actively oversees Fearing’s daily operations. Along with his wife, Lois, and three others, Doug started Fearing’s in a 600 square-foot facility in Portage, Wisconsin. In the 25 years since, the company has grown to over 30 employees with offices in Madison and Milwaukee, Wisconsin. Doug likes to say he’s a “TV Technician with a dream� going back to his history with the family’s original business-Fearing’s TV and Appliance.

Doug values time with family, watersports, hiking, snowshoeing and skiing. In addition to being a devoted member of his church, Doug serves as Board President for Kinship Mentoring of Columbia County, Board member of Schools for Haiti and Scripture Chair of the Gideons-Portage camp.

Lois Fearing- Co-Founder/Accounting, Human Resources

A graduate of MATC, Lois oversees Fearing’s daily book keeping along with various HR responsibilities.

Along with Doug, Lois is deeply connected to community outreach, serving as a Board member and Fundraising Committee Chairperson for Kinship Mentoring of Columbia County. She also serves on the Schools for Haiti Fundraising committee. In addition, Lois’ ongoing passion and commitment to provide care for the elderly comes from her 10-year history of working in a Reedsburg, Wisconsin Nursing home.

Lois enjoys singing, hiking, sunny days on the pontoon, and spending time with her 4 grandchildren.

Ehren Tresner-VP of Technology and Innovation

Ehren drives Fearing’s technology by continually seeking out trends to enhance capabilities while supporting Sales, Engineering and Installation teams. Throughout his years with Fearing’s, Ehren’s talent and vision have joined forces to create a wide variety of projects and strategic solutions that exceed expectation.

Ehren loves music, family time, movies, nature, sustainability efforts and electric vehicles.

Ben Voeck-Director of Commercial AV

With 10 years with Fearing’s and over twice that long in the industry, Ben continues to lead, coordinate, and develop the Commercial AV team.

By consistently delivering an outstanding experience and outcome, Ben contributes to the Fearing’s legacy of long-lasting partnerships that truly make a difference. Whatever the Commercial AV need may be, Ben and team deliver at the highest level.

Ben is an avid fisherman and photographer. He enjoys coaching his sons and other youth.

Chris Matson-Senior VP of Sales

Chris has been with Fearing’s for 20 years and in the industry for over 2 decades. As a Certified leader in Sales Acceleration and trained in EOS (Entrepreneurial Operating Systems), Chris successfully utilizes his skills to lead the Fearing’s Salesforce. Chris and team are motivated and driven to develop new client partnerships while continuing to reinforce loyal long-term relationships with ongoing Service excellence.

Married for 19 years with 3 children, Chris enjoys skiing, hiking, fishing, boating, hunting, camping and golf. He’s also been actively involved as a Youth Football and Softball coach for his family and others.