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ShoreTel and Polycom Expand Technology Partnership to Deliver Integrated Business Communications Systems
Posted on Monday, February 28, 2011

Standards-based Solutions Integrate Voice, Video and Unified Communications, Offering Customers Choice, Flexibility and Investment Protection

Enterprise Connect ORLANDO, SUNNYVALE, Calif., and PLEASANTON, Calif. - Feb 28, 2011 : ShoreTel®, the leading provider of brilliantly simple IP phone systems with fully integrated unified communications (UC), and Polycom, Inc., a global leader in unified communications, today announced an expansion of their technology partnership to further their shared mission of delivering advanced business communications systems based on open standards. By leveraging common distribution capabilities, ShoreTel and Polycom help enable UC Everywhere and empower businesses to protect their existing investments in standards-based technologies as well as choose best-of-breed enterprise solutions that are a better alternative to vendor lock-in and proprietary technologies.
 
Meeting the Needs of Business of Any Size
Both ShoreTel and Polycom have UC offerings that are affordable and scalable for businesses of any size. From enterprise customers to small and medium-sized businesses (SMB), the Polycom and ShoreTel solutions are flexible and cost-effective. Analyst firm Gartner rated ShoreTel “Strong Positive,” the highest possible rating in its “MarketScope for Unified Communications for the SMB Market, North America.”1 
 
Enhancing ShoreTel and Polycom UC Offerings
This offering will provide customers the flexibility of an open and interoperable ShoreTel and Polycom solution that unifies and simplifies communication across voice and video and telepresence solutions including the Polycom UC Intelligent Core, as well as messaging applications. ShoreTel's IP telephony and UC solutions will combine with Polycom's telepresence systems to deliver customers a seamlessly integrated system with proven reliability and quality, simplicity and lower total cost of ownership, by using technologies like H.264 High Profile, which reduces bandwidth requirements for high definition video by up to 50 percent.
 
“ShoreTel's long-standing commitment to standards-based technologies and open-architected systems gives our customers maximum flexibility to deploy custom solutions that suit their specific business needs,” said Mark Arman, vice president of business development at ShoreTel. “We are pleased to partner with Polycom and ensure our customers achieve truly interoperable, scalable and brilliantly simple visual communication solutions.”
 
The expanded relationship is part of the ShoreTel Technology Partner Program (TPP), which provides market leaders the opportunity to increase their reach by connecting directly with ShoreTel's growing community of channel reseller partners. ShoreTel is also a Polycom ARENA partner.
 
Benefits of Best-of-Breed UC
The ability for businesses to communicate in the most effective and efficient manner despite the infrastructure in place is a significant business advantage that helps customers maximize the investment in their communication systems. Polycom and ShoreTel are committed to a standards-based, open architecture that liberates organizations from managing complex legacy and proprietary systems that cost millions of dollars to maintain.
 
“ShoreTel is an important long-term partner to Polycom, and this strategic offering is a natural evolution of our successful partnership – one that reflects the evolving and dynamic UC market,” said Ron Myers, senior vice president of Global Channels. “Both companies have a commitment to offering best-in-class, standards-based communications, allowing our customers to choose the best UC solutions to meet their needs. By extending support of Polycom telepresence and Polycom UC Intelligent Core offerings to the ShoreTel platform, ShoreTel is helping Polycom to deliver on our UC Everywhere vision.”
 
“At ScanSource Communications, we are committed to delivering UC and telephony solutions that will help our reseller partners grow their business and remain ahead of the competition - and as a strategic partner to both Polycom and ShoreTel, we are thrilled about this combined solution,” said Buck Baker, president, ScanSource Communications. Not only does it enable resellers to deliver industry-leading solutions to their end-user customers, but it also affords them the opportunity to source their products from one location and wrap them with the value-added services our customers have come to expect.”

 

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Douglas Fearing- Co-Founder / President

A graduate of DeVry Institute of Technology, Doug has been in the Technology industry since 1976 and actively oversees Fearing’s daily operations. Along with his wife, Lois, and three others, Doug started Fearing’s in a 600 square-foot facility in Portage, Wisconsin. In the 25 years since, the company has grown to over 30 employees with offices in Madison and Milwaukee, Wisconsin. Doug likes to say he’s a “TV Technician with a dream� going back to his history with the family’s original business-Fearing’s TV and Appliance.

Doug values time with family, watersports, hiking, snowshoeing and skiing. In addition to being a devoted member of his church, Doug serves as Board President for Kinship Mentoring of Columbia County, Board member of Schools for Haiti and Scripture Chair of the Gideons-Portage camp.

Lois Fearing- Co-Founder/Accounting, Human Resources

A graduate of MATC, Lois oversees Fearing’s daily book keeping along with various HR responsibilities.

Along with Doug, Lois is deeply connected to community outreach, serving as a Board member and Fundraising Committee Chairperson for Kinship Mentoring of Columbia County. She also serves on the Schools for Haiti Fundraising committee. In addition, Lois’ ongoing passion and commitment to provide care for the elderly comes from her 10-year history of working in a Reedsburg, Wisconsin Nursing home.

Lois enjoys singing, hiking, sunny days on the pontoon, and spending time with her 4 grandchildren.

Ehren Tresner-VP of Technology and Innovation

Ehren drives Fearing’s technology by continually seeking out trends to enhance capabilities while supporting Sales, Engineering and Installation teams. Throughout his years with Fearing’s, Ehren’s talent and vision have joined forces to create a wide variety of projects and strategic solutions that exceed expectation.

Ehren loves music, family time, movies, nature, sustainability efforts and electric vehicles.

Ben Voeck-Director of Commercial AV

With 10 years with Fearing’s and over twice that long in the industry, Ben continues to lead, coordinate, and develop the Commercial AV team.

By consistently delivering an outstanding experience and outcome, Ben contributes to the Fearing’s legacy of long-lasting partnerships that truly make a difference. Whatever the Commercial AV need may be, Ben and team deliver at the highest level.

Ben is an avid fisherman and photographer. He enjoys coaching his sons and other youth.

Chris Matson-Senior VP of Sales

Chris has been with Fearing’s for 20 years and in the industry for over 2 decades. As a Certified leader in Sales Acceleration and trained in EOS (Entrepreneurial Operating Systems), Chris successfully utilizes his skills to lead the Fearing’s Salesforce. Chris and team are motivated and driven to develop new client partnerships while continuing to reinforce loyal long-term relationships with ongoing Service excellence.

Married for 19 years with 3 children, Chris enjoys skiing, hiking, fishing, boating, hunting, camping and golf. He’s also been actively involved as a Youth Football and Softball coach for his family and others.