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BSH Bosch and Siemens Home Appliances Group Improves Speed to Market Across Continents With Polycom Telepresence
Posted on Wednesday, December 8, 2010
By dissolving time and distance with Polycom and Microsoft unified communications environment, manufacturing giant battles climate change and fortifies bottom line
 
MUNICH, Germany and PLEASANTON, Calif. - Dec 08, 2010 : The world's third largest home appliances manufacturer can't afford to let thousands of miles and a dozen time zones get in the way of an efficient day's work. But thanks to a global network of room telepresence systems from Polycom, Inc. [Nasdaq: PLCM], a global leader in unified communications, BSH Bosch und Siemens Hausgeräte GmbH (BSH) finds it can innovate faster, deliver sooner, and work smarter – and all while reducing its carbon footprint in the battle against climate change.
 
The appliances giant, also known as BSH Bosch and Siemens Home Appliances Group, is expanding a global unified communications environment anchored by 120 Polycom room telepresence systems that can be accessed instantly and easily through the Microsoft applications employees use every day. By linking BSH facilities in more than 40 countries throughout Europe, North America, Asia and Latin America, the Polycom network liberates engineers, marketing professionals, sales teams and senior managers from the limitations of place, time and distance.
 
"Our Polycom and Microsoft unified communications environment helps ensure that we continue to deliver precisely manufactured products that set new standards for quality, performance and energy efficiency," said Dr. Juergen Sturm, CIO at BSH. "Polycom telepresence puts people from Nanjing, Munich and Lima in the same room, and in the process reduces operating costs and carbon emissions. Polycom ensures that even our unified communications environment supports our commitment to making BSH the most competitive and sustainable appliances manufacturer in the world."
 
Polycom's tight integration with Microsoft Communications Server and other Microsoft UC platforms has proven essential to the widespread use of the telepresence capabilities of BSH's unified communications environment. As an important partner of Polycom, Microsoft has worked closely with Polycom to integrate the power of voice, video and Web collaboration into everyday applications.
 
"We have been very impressed with Polycom's video quality and its easy integration into our existing infrastructure, and our conferences are getting much more efficient with the same interaction and response levels as in-person meetings," added Sturm. "Our vision for unified communications is to enhance regular, day-to-day meetings with the in-person experience of telepresence – all without the costs, inefficiencies and climate impact that comes with in-person travel."
 
Expanding use of Polycom telepresence also reflects a longstanding commitment to the environment at BSH, winner of the first German Sustainability Award. For instance, using telepresence to replace four in-person trips per year between BSH headquarters in Munich and its offices in Huntington Beach, California saves tons in carbon emissions, as well as travel costs and hundreds of hours of work time. Multiplied by employees in 120 locations in 40 countries, the potential environmental benefits add up quickly.
 
BSH's unified communications environment is underpinned by a global state-of-the-art video network that delivers high-definition (HD) video, voice and content over IP. To ensure trouble-free deployments and operation, BSH turns to Polycom Professional Services. "Responsiveness and flexibility to meet our requirements is very important to us, as well as global service coverage. We want to provide our worldwide subsidiaries with unified services everywhere," said Anja Kuchelmeister, VC project manager at BSH. "We are very pleased with this long-term partnership. With every interaction, Polycom demonstrates leadership and meets our expectations, even when we're working with extremely short delivery times."
 
"BSH persistently wins awards for its innovative approach to answering consumer demands, and now this remarkable creativity and forward thinking is being applied to the company's unified communications strategy," said Andrew Miller, Polycom president and CEO. "BSH integrated Polycom telepresence with popular Microsoft applications to create a seamless and entirely accessible environment that enables employees to be face–to-face without being in the same place. As BSH has found, Polycom telepresence delivers every day – for the bottom line and for the environment."
 

BSH's unified communications environment is fortified by the Polycom UC Intelligent Core™, which enables BSH to confidently address growing demands for collaboration throughout its enterprise. Powered at BSH by the Polycom RMX® 2000 real-time media conference platform, the Polycom Intelligent Core serves BSH's Polycom HDX® series room telepresence systems with essential features like multi-site conferencing, unified voice and video calls, automatic failover, redundancy, adaptive resource capacity, flexible network capacity, cost-effective scalability, virtualized call management, and tight integration with Microsoft and other major UC partners. 

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Douglas Fearing- Co-Founder / President

A graduate of DeVry Institute of Technology, Doug has been in the Technology industry since 1976 and actively oversees Fearing’s daily operations. Along with his wife, Lois, and three others, Doug started Fearing’s in a 600 square-foot facility in Portage, Wisconsin. In the 25 years since, the company has grown to over 30 employees with offices in Madison and Milwaukee, Wisconsin. Doug likes to say he’s a “TV Technician with a dream� going back to his history with the family’s original business-Fearing’s TV and Appliance.

Doug values time with family, watersports, hiking, snowshoeing and skiing. In addition to being a devoted member of his church, Doug serves as Board President for Kinship Mentoring of Columbia County, Board member of Schools for Haiti and Scripture Chair of the Gideons-Portage camp.

Lois Fearing- Co-Founder/Accounting, Human Resources

A graduate of MATC, Lois oversees Fearing’s daily book keeping along with various HR responsibilities.

Along with Doug, Lois is deeply connected to community outreach, serving as a Board member and Fundraising Committee Chairperson for Kinship Mentoring of Columbia County. She also serves on the Schools for Haiti Fundraising committee. In addition, Lois’ ongoing passion and commitment to provide care for the elderly comes from her 10-year history of working in a Reedsburg, Wisconsin Nursing home.

Lois enjoys singing, hiking, sunny days on the pontoon, and spending time with her 4 grandchildren.

Ehren Tresner-VP of Technology and Innovation

Ehren drives Fearing’s technology by continually seeking out trends to enhance capabilities while supporting Sales, Engineering and Installation teams. Throughout his years with Fearing’s, Ehren’s talent and vision have joined forces to create a wide variety of projects and strategic solutions that exceed expectation.

Ehren loves music, family time, movies, nature, sustainability efforts and electric vehicles.

Ben Voeck-Director of Commercial AV

With 10 years with Fearing’s and over twice that long in the industry, Ben continues to lead, coordinate, and develop the Commercial AV team.

By consistently delivering an outstanding experience and outcome, Ben contributes to the Fearing’s legacy of long-lasting partnerships that truly make a difference. Whatever the Commercial AV need may be, Ben and team deliver at the highest level.

Ben is an avid fisherman and photographer. He enjoys coaching his sons and other youth.

Chris Matson-Senior VP of Sales

Chris has been with Fearing’s for 20 years and in the industry for over 2 decades. As a Certified leader in Sales Acceleration and trained in EOS (Entrepreneurial Operating Systems), Chris successfully utilizes his skills to lead the Fearing’s Salesforce. Chris and team are motivated and driven to develop new client partnerships while continuing to reinforce loyal long-term relationships with ongoing Service excellence.

Married for 19 years with 3 children, Chris enjoys skiing, hiking, fishing, boating, hunting, camping and golf. He’s also been actively involved as a Youth Football and Softball coach for his family and others.