A leading global investment bank, with offices at Two International Finance Centre in Hong Kong, partnered with systems integrators Global Vision Engineering (GVE) to modernise its meeting-room AV systems to support the organisation’s hybrid workflows. After reviewing several technology vendors, the bank selected Lightware as its preferred signal management solution, citing reliable USB-C performance and interoperability with the bank’s global Cisco conferencing standard.
The main focus of the project was to create a unified experience built around bring-your-own-meeting (BYOM) usage while adhering to the bank’s strict corporate security standards. Users needed to walk into a room, plug in a single USB-C cable, and be able to instantly share content easily whilst also powering their device.
In addition to BYOM, the bank required native Cisco Webex functionality. Employees needed to switch effortlessly between a laptop-driven meeting and a Webex call, without navigating complex controls. Lightware’s partnership with Cisco ensured this interoperability worked smoothly.
Finally, the system also needed to be intuitive for everyday users whilst offering enough customisation to meet sophisticated corporate standards. For example, Lightware’s Advanced Room Automation (LARA) platform allowed GVE to create a tailored user interface for the in-room Cisco Navigator touch panels, enabling manual source selection to meet a specific internal requirement.
In total, the project encompassed 14 rooms, ranging from small and large meeting rooms to a multi-functional room, which acts as a subdivisible meeting space. Lightware’s partnership with Cisco enhances the use of the bank’s Cisco room devices by expanding connectivity and control. With Lightware, users gain greater flexibility, enabling simplified source switching, reliable AV transmission and comprehensive room control, all managed through the Cisco Room Navigator panel in each room.
The six small meeting rooms use the Taurus UCX (UCX-4x2-HC40), selected for its compact footprint and ability to support the bank’s Type-C BYOM standard. Here, USB-C and HDMI inputs from BYOM users connect them instantly to the room peripherals, including the Cisco Room Bar Pro, a 55” display and other devices such as wireless keyboards and mice. Thanks to LARA’s custom programming tools, the on-table Cisco Navigator panels include a custom user interface, programmed by GVE to provide a simple one-touch option for source selection (USB-C, HDMI or President PC). The Navigator panel, connected to the other devices via the Client LAN (PoE), acts as the single point of interaction in the room, providing true plug-and-play efficiency.
Seven large meeting rooms are equipped with Taurus TPX bundles (UCX-4x3-TPX-TX20 and UCX-3x3-TPX-RX20), enabling USB-C signal transmission up to 100 meters without compromising quality. Enjoying the same ease of use via the Cisco Navigator panels, these rooms have an additional USB-C input option and the addition of a professional audio system, comprised of a Shure ceiling array microphone, four ceiling loudspeakers and a larger 75” screen for an even higher quality meeting experience.
The UCX-4x3-TPX-TX20 and UCX-3X3-TPX-RX20 transmitter and receiver pair allows multiple HDMI and USB host connections directly at the display’s side - such as a room PC, wireless presentation system, webcam, or speakerphone - while still supporting long-distance signal transmission over a single CAT6 cable. This provides simplicity and flexibility for sophisticated working environments.
“For the large rooms, the extended distance capability was essential. Lightware’s products allowed us to preserve the same user experience across every room size, providing a consistent user experience for bank employees.”
The multi-functional space is a divisible zone that can be configured as a combined room or two separate rooms combining smaller rooms. This required a more robust switching architecture capable of supporting a wide range of use cases while maintaining full USB-C BYOM compatibility. The bank therefore prioritised a solution with proven stability and reliability.
GVE deployed a 24×24 MX2M-FR24R-RFP modular matrix. The system uses TPX input cards connected to Taurus UCX-2x1-TPX-TX20 transmitters, while TPX output cards connect to HDMI-TPX-RX107A-SR receivers at each room’s display. This architecture effectively creates a large, flexible matrix where Taurus transmitters act as inputs and TPX receivers as outputs, enabling USB-C signal extension of up to 100 metres across the space. Using UCX transmitters with MX2M TPX cards and HDMI TPX receivers reduces the number of extenders required, ensuring efficiency and reliability, whilst MX2M’s built-in redundancy features ensure high levels of reliability for the bank’s most important meetings and events.
A graduate of DeVry Institute of Technology, Doug has been in the Technology industry since 1976 and actively oversees Fearing’s daily operations. Along with his wife, Lois, and three others, Doug started Fearing’s in a 600 square-foot facility in Portage, Wisconsin. In the 25 years since, the company has grown to over 30 employees with offices in Madison and Milwaukee, Wisconsin. Doug likes to say he’s a “TV Technician with a dream� going back to his history with the family’s original business-Fearing’s TV and Appliance.
Doug values time with family, watersports, hiking, snowshoeing and skiing. In addition to being a devoted member of his church, Doug serves as Board President for Kinship Mentoring of Columbia County, Board member of Schools for Haiti and Scripture Chair of the Gideons-Portage camp.
A graduate of MATC, Lois oversees Fearing’s daily book keeping along with various HR responsibilities.
Along with Doug, Lois is deeply connected to community outreach, serving as a Board member and Fundraising Committee Chairperson for Kinship Mentoring of Columbia County. She also serves on the Schools for Haiti Fundraising committee. In addition, Lois’ ongoing passion and commitment to provide care for the elderly comes from her 10-year history of working in a Reedsburg, Wisconsin Nursing home.
Lois enjoys singing, hiking, sunny days on the pontoon, and spending time with her 4 grandchildren.
Ehren drives Fearing’s technology by continually seeking out trends to enhance capabilities while supporting Sales, Engineering and Installation teams. Throughout his years with Fearing’s, Ehren’s talent and vision have joined forces to create a wide variety of projects and strategic solutions that exceed expectation.
Ehren loves music, family time, movies, nature, sustainability efforts and electric vehicles.
With 10 years with Fearing’s and over twice that long in the industry, Ben continues to lead, coordinate, and develop the Commercial AV team.
By consistently delivering an outstanding experience and outcome, Ben contributes to the Fearing’s legacy of long-lasting partnerships that truly make a difference. Whatever the Commercial AV need may be, Ben and team deliver at the highest level.
Ben is an avid fisherman and photographer. He enjoys coaching his sons and other youth.
Chris has been with Fearing’s for 20 years and in the industry for over 2 decades. As a Certified leader in Sales Acceleration and trained in EOS (Entrepreneurial Operating Systems), Chris successfully utilizes his skills to lead the Fearing’s Salesforce. Chris and team are motivated and driven to develop new client partnerships while continuing to reinforce loyal long-term relationships with ongoing Service excellence.
Married for 19 years with 3 children, Chris enjoys skiing, hiking, fishing, boating, hunting, camping and golf. He’s also been actively involved as a Youth Football and Softball coach for his family and others.
