introduction
Located in the heart of downtown Boise, Idaho, Hotel Renegade is a boutique hotel developed by the Hendricks Group, known for revitalizing historic sites and fostering community transformation. With 122 guest rooms, the hotel combines rustic charm with modern luxury, offering upscale dining and amenities including the Baraboo Supper Club, The Highlander rooftop bar, Blue Collar Coffee Co., a 24-hour fitness center, conference rooms, and 5,100 square feet of event space.
the challenge
A newly established property, Hotel Renegade set out to elevate the guest experience by achieving seamless interactions and personalized service through automation. This mission began with the public guest areas but eventually grew to encompass the conference spaces as well, leveraging advanced technology to deliver a consistently exceptional experience in even more spaces.
the solution
Hotel Renegade enlisted PIVIUM as their trusted partner from the project’s inception. PIVIUM played a pivotal role in shaping the technology strategy throughout the property. Their expertise helped guide critical decisions around the system’s design and implement a robust Crestron AV system. While the original plan involved adding automation control to the property, that plan then evolved to include unified communication technologies in the hotel conference spaces as well.
the technology
Crestron control is the backbone of the Hotel Renegade due to its compatibility with a wide range of devices. The system was designed to be intuitive for both hotel staff and guests, ensuring a seamless experience across all hotel spaces. In the banquet hall, a Crestron partition sensor automatically detects when the space is divided or combined, enabling effortless adjustments to room settings and a reconfiguration of the touch screen interface to match the new layout. The design team achieved an elegant fusion of Crestron technology with the interior design, which included clever concealments within furniture and architectural elements. This approach preserved the aesthetic of the property while delivering the desired advanced functionality.
Crestron DM NVX® AV-over-IP technology serves as the central hub for distributing high-quality video throughout Hotel Renegade. It ensures low-latency, high-resolution video streaming across multiple rooms and displays throughout the conference center and private rooms for guest events. Crestron touch screens in the public spaces (which include conference rooms, a restaurant, and a banquet hall) control the lighting and audio levels. For even more flexibility, staff can employ a wireless touch screen for total facility control from anywhere in the building.
Crestron Flex brings additional capabilities such as support for video conferencing and collaboration in conference and meeting rooms, enabling plug-and-play functionality for guests. The conference rooms can fit up to 16 people and include Crestron Flex for one-touch start meetings and video conferencing, with AirMedia® wireless presentation for simple screen sharing. The Crestron soundbars provide high-quality audio and video during meetings and activate automatically when a laptop is connected, eliminating the need for complex setup. For a streamlined user approach, AirMedia® Connect Adaptors allow guests and presenters to intuitively plug the solution into their personal device to instantly and wirelessly share content to the displays in the meeting rooms.
the results
Crestron technology supports the effortless collaboration, presentations, and entertainment across this property to create a luxury experience tailored to the unique experience of each guest. Hotel Renegade became a tech-enhanced boutique hotel exceeding expectations by delivering a sophisticated, user-friendly experience.
A graduate of DeVry Institute of Technology, Doug has been in the Technology industry since 1976 and actively oversees Fearing’s daily operations. Along with his wife, Lois, and three others, Doug started Fearing’s in a 600 square-foot facility in Portage, Wisconsin. In the 25 years since, the company has grown to over 30 employees with offices in Madison and Milwaukee, Wisconsin. Doug likes to say he’s a “TV Technician with a dream� going back to his history with the family’s original business-Fearing’s TV and Appliance.
Doug values time with family, watersports, hiking, snowshoeing and skiing. In addition to being a devoted member of his church, Doug serves as Board President for Kinship Mentoring of Columbia County, Board member of Schools for Haiti and Scripture Chair of the Gideons-Portage camp.
A graduate of MATC, Lois oversees Fearing’s daily book keeping along with various HR responsibilities.
Along with Doug, Lois is deeply connected to community outreach, serving as a Board member and Fundraising Committee Chairperson for Kinship Mentoring of Columbia County. She also serves on the Schools for Haiti Fundraising committee. In addition, Lois’ ongoing passion and commitment to provide care for the elderly comes from her 10-year history of working in a Reedsburg, Wisconsin Nursing home.
Lois enjoys singing, hiking, sunny days on the pontoon, and spending time with her 4 grandchildren.
Ehren drives Fearing’s technology by continually seeking out trends to enhance capabilities while supporting Sales, Engineering and Installation teams. Throughout his years with Fearing’s, Ehren’s talent and vision have joined forces to create a wide variety of projects and strategic solutions that exceed expectation.
Ehren loves music, family time, movies, nature, sustainability efforts and electric vehicles.
With 10 years with Fearing’s and over twice that long in the industry, Ben continues to lead, coordinate, and develop the Commercial AV team.
By consistently delivering an outstanding experience and outcome, Ben contributes to the Fearing’s legacy of long-lasting partnerships that truly make a difference. Whatever the Commercial AV need may be, Ben and team deliver at the highest level.
Ben is an avid fisherman and photographer. He enjoys coaching his sons and other youth.
Chris has been with Fearing’s for 20 years and in the industry for over 2 decades. As a Certified leader in Sales Acceleration and trained in EOS (Entrepreneurial Operating Systems), Chris successfully utilizes his skills to lead the Fearing’s Salesforce. Chris and team are motivated and driven to develop new client partnerships while continuing to reinforce loyal long-term relationships with ongoing Service excellence.
Married for 19 years with 3 children, Chris enjoys skiing, hiking, fishing, boating, hunting, camping and golf. He’s also been actively involved as a Youth Football and Softball coach for his family and others.
