Intellis, an e4 company, is a health information management consulting firm that contracts with hospitals and health systems to help them with documentation, coding and auditing of medical records. Sharp's HIPAA/HITECH compliance assessment showed Intellis that its current IT vendor had lost track of the locations and quantity of laptops and other supporting equipment in the field. Intellis enlisted the help of Sharp to craft a full work-from-home technology kit and ordering system to get employees up and running.
Business Environment Challenges
Hospitals and health centers are constantly striving to enhance patient care, improve documentation and maximize efficiencies. A critical piece of the puzzle is their Electronic Health Records (EHR) systems. Intellis, an e4 company, is a health information management consulting firm that contracts with hospitals and health systems to help them with documentation, coding and auditing of medical records. Intellis has been in business for 23 years, and has firsthand experience going from paper to electronic, which is why it also excels at helping companies with the same transition.
Intellis, like its healthcare clients, is growing at a rapid rate. The company employs 800 professionals and counting, all of them remote. Due to this growth and the business model, it was looking for a scalable, secure technology partner. When Intellis begins work with a hospital or health facility, numerous account managers are assigned to provide the level of service that its customers expect. This means it needs new, reliable employee laptop and monitor workstations outfitted with Microsoft 365 and cybersecurity.
Intellis gave Sharp the opportunity to perform a HIPAA/HITECH compliance assessment. During this assessment, it was discovered that its current IT vendor had lost track of the locations and quantity of laptops and other supporting equipment in the field. Intellis then stressed concern that maybe it had outgrown what its current vendor could handle both for IT Services as well as equipment supply for laptops and monitors. It was also discovered that Intellis had excessive Microsoft 365 licenses, unveiling cost savings potential.
Technology Solutions
Intellis enlisted the help of Sharp to craft a full work-from-home technology kit and ordering system to get employees up and running. This solution includes Dynabook laptops, NEC desktop monitors, cybersecurity protection, Microsoft 365 licensing and help desk services. Also included is a pre-determined refresh cycle for laptops and monitors, ensuring employees always have up-to-date equipment. So far, Sharp has supplied Intellis with over 360 Dynabook laptops and 350 NEC desktop monitors. With new tracking and reporting processes, Intellis has full visibility into the location and condition of its equipment.
Proven Results
This new ordering process and the quality of the technology has given Intellis peace of mind when it comes to its ever-growing need of equipment for new employees as well as the management of equipment while offboarding.
Through a comprehensive dashboard, Intellis now has visibility into the location and status of its equipment. New employees receive their laptops and monitors outfitted with the latest security features and their Microsoft 365 logins within 24 – 48 hours of advising Sharp.
Intellis is on a massive growth trajectory, and it doesn’t plan on stopping any time soon. Sharp has given Intellis the confidence of having a national organization that can support its aggressive growth by providing them with scalable IT solutions and support.
A graduate of DeVry Institute of Technology, Doug has been in the Technology industry since 1976 and actively oversees Fearing’s daily operations. Along with his wife, Lois, and three others, Doug started Fearing’s in a 600 square-foot facility in Portage, Wisconsin. In the 25 years since, the company has grown to over 30 employees with offices in Madison and Milwaukee, Wisconsin. Doug likes to say he’s a “TV Technician with a dream� going back to his history with the family’s original business-Fearing’s TV and Appliance.
Doug values time with family, watersports, hiking, snowshoeing and skiing. In addition to being a devoted member of his church, Doug serves as Board President for Kinship Mentoring of Columbia County, Board member of Schools for Haiti and Scripture Chair of the Gideons-Portage camp.
A graduate of MATC, Lois oversees Fearing’s daily book keeping along with various HR responsibilities.
Along with Doug, Lois is deeply connected to community outreach, serving as a Board member and Fundraising Committee Chairperson for Kinship Mentoring of Columbia County. She also serves on the Schools for Haiti Fundraising committee. In addition, Lois’ ongoing passion and commitment to provide care for the elderly comes from her 10-year history of working in a Reedsburg, Wisconsin Nursing home.
Lois enjoys singing, hiking, sunny days on the pontoon, and spending time with her 4 grandchildren.
Ehren drives Fearing’s technology by continually seeking out trends to enhance capabilities while supporting Sales, Engineering and Installation teams. Throughout his years with Fearing’s, Ehren’s talent and vision have joined forces to create a wide variety of projects and strategic solutions that exceed expectation.
Ehren loves music, family time, movies, nature, sustainability efforts and electric vehicles.
With 10 years with Fearing’s and over twice that long in the industry, Ben continues to lead, coordinate, and develop the Commercial AV team.
By consistently delivering an outstanding experience and outcome, Ben contributes to the Fearing’s legacy of long-lasting partnerships that truly make a difference. Whatever the Commercial AV need may be, Ben and team deliver at the highest level.
Ben is an avid fisherman and photographer. He enjoys coaching his sons and other youth.
Chris has been with Fearing’s for 20 years and in the industry for over 2 decades. As a Certified leader in Sales Acceleration and trained in EOS (Entrepreneurial Operating Systems), Chris successfully utilizes his skills to lead the Fearing’s Salesforce. Chris and team are motivated and driven to develop new client partnerships while continuing to reinforce loyal long-term relationships with ongoing Service excellence.
Married for 19 years with 3 children, Chris enjoys skiing, hiking, fishing, boating, hunting, camping and golf. He’s also been actively involved as a Youth Football and Softball coach for his family and others.
