Background
The client, a regional government in Asia, needed an urban command and control center
Goals
The regional government wanted to be able to monitor key municipal activities and areas, including residential centers and crowded public spaces like markets and transportation hubs, for each of its 111 municipalities, across a region spanning over 160,000 km2 (61,776 mi2).
The goal was to use technology to better manage each municipalities’ services and operations. Areas to be addressed included improved management, prevention and response to traffic issues (like congestion and road rage), more effective investigation of accidents and other instances of damages, plus better water, sanitation, and drainage controls.
The regional government sought a complete solution with flexible and scalable architecture to integrate with existing and future networks and technology.
The Solution
Kramer equipped all 111 municipalities with a complete CCC solution comprising:
• VIA Go wireless collaboration
• Kramer Network AVoIP management solution
• HDMI Matrix Switcher with Audio Embedding/De-embedding (VS-88UHDA)
• Compact Master/Room Controller with PoE (SL-240C)
• 6.5-Inch, On-Wall 2-Way Powered Speakers (Tavor 6-O)
• Cable technologies
Installation was simple, and the solution easy-to-operate, with the distinct advantage of allowing each center to continue using existing infrastructure for various scenarios such as presentations, video conferences and remote monitoring.
Value
Each command and control center has a large video wall for real-time viewing and monitoring of CCTV feeds.
VIA GO enables all municipalities to share their welcome messages, achievements and other content as digital signage, displayed either on the VS-88UHDA-supported video wall, or on a 2x2 video wall.
Using the Kramer Control interface, users can easily switch between hardware and software video conferences with a single click. The SL-240C’s four RS-232 bidirectional control ports are used to control the video walls and displays in each CCC room. And the Tavor 6-O speakers provide crystal clear audio for both local presentations and video conference calls.
The customer says they are pleased with the whole solution. They are particularly impressed with the ease-of-use and with how quickly the state-of-the-art CCCs are helping municipalities meet the regional government’s objectives.
“With the Kramer solution, we’re able to monitor the ongoing municipal department project activities across all their respective locations.”
The regional government is now able to efficiently monitor the ongoing municipal department project activities across their respective locations, allowing for improved coordination, and ultimately, enhanced services.
“The video wall system in the CCC was pivotal, and the latest technology was the need-of-the-hour,” noted the customer. “With this command and control management center, there is less traffic congestion and better development is expected.”
A graduate of DeVry Institute of Technology, Doug has been in the Technology industry since 1976 and actively oversees Fearing’s daily operations. Along with his wife, Lois, and three others, Doug started Fearing’s in a 600 square-foot facility in Portage, Wisconsin. In the 25 years since, the company has grown to over 30 employees with offices in Madison and Milwaukee, Wisconsin. Doug likes to say he’s a “TV Technician with a dream� going back to his history with the family’s original business-Fearing’s TV and Appliance.
Doug values time with family, watersports, hiking, snowshoeing and skiing. In addition to being a devoted member of his church, Doug serves as Board President for Kinship Mentoring of Columbia County, Board member of Schools for Haiti and Scripture Chair of the Gideons-Portage camp.
A graduate of MATC, Lois oversees Fearing’s daily book keeping along with various HR responsibilities.
Along with Doug, Lois is deeply connected to community outreach, serving as a Board member and Fundraising Committee Chairperson for Kinship Mentoring of Columbia County. She also serves on the Schools for Haiti Fundraising committee. In addition, Lois’ ongoing passion and commitment to provide care for the elderly comes from her 10-year history of working in a Reedsburg, Wisconsin Nursing home.
Lois enjoys singing, hiking, sunny days on the pontoon, and spending time with her 4 grandchildren.
Ehren drives Fearing’s technology by continually seeking out trends to enhance capabilities while supporting Sales, Engineering and Installation teams. Throughout his years with Fearing’s, Ehren’s talent and vision have joined forces to create a wide variety of projects and strategic solutions that exceed expectation.
Ehren loves music, family time, movies, nature, sustainability efforts and electric vehicles.
With 10 years with Fearing’s and over twice that long in the industry, Ben continues to lead, coordinate, and develop the Commercial AV team.
By consistently delivering an outstanding experience and outcome, Ben contributes to the Fearing’s legacy of long-lasting partnerships that truly make a difference. Whatever the Commercial AV need may be, Ben and team deliver at the highest level.
Ben is an avid fisherman and photographer. He enjoys coaching his sons and other youth.
Chris has been with Fearing’s for 20 years and in the industry for over 2 decades. As a Certified leader in Sales Acceleration and trained in EOS (Entrepreneurial Operating Systems), Chris successfully utilizes his skills to lead the Fearing’s Salesforce. Chris and team are motivated and driven to develop new client partnerships while continuing to reinforce loyal long-term relationships with ongoing Service excellence.
Married for 19 years with 3 children, Chris enjoys skiing, hiking, fishing, boating, hunting, camping and golf. He’s also been actively involved as a Youth Football and Softball coach for his family and others.
