The headquarters for Event Source, a Cleveland-area business specializing in renting equipment for corporate and private events, is comprised of a mix of cubicles and private office space; and as with many office spaces, noise distractions and lack of speech privacy were concerns.
Office management fielded complaints from workers regarding too much noise from cross talk in the open office area, making it difficult for them to concentrate. Additionally, there was concern that conversations in private offices and conference rooms could be overheard in other areas of the office.
SOLUTION
Event Source management found that sound masking, the process of adding a low-level, unobtrusive background sound to an environment, might be a viable option for them. The masking noise, specifically tuned to the frequency and amplitude of human speech, “masks” excess speech noise, making the environment more comfortable, private, and free of noise distractions.
Event Source’s telecom provider, Axiom Solutions, suggested utilizing QtPro™ from Biamp, the world’s leading provider of sound masking solutions.
QtPro™ could provide sound masking that was uniform, scalable, and which integrated well with the architectural features of the office. Axiom Solutions installed the barely visible Qt® Emitters (loudspeakers) throughout the space’s open ceiling, which were then connected by cables to an intuitive Qt® 600 control module rack mounted in the server room.
CONCLUSION
Now that the system is operational, employees don’t notice the masking sounds; but they do notice that the office is noticeably quieter and more comfortable. “With sound masking, I’m no longer distracted by conversations that aren’t intended for me. They just fade into the background,” said Arthur Boilanger, a help desk specialist. “This allows me to be much more productive at work.”
Since the original install, Event Source underwent a complete office renovation, including expanded sound masking coverage within the space.
A graduate of DeVry Institute of Technology, Doug has been in the Technology industry since 1976 and actively oversees Fearing’s daily operations. Along with his wife, Lois, and three others, Doug started Fearing’s in a 600 square-foot facility in Portage, Wisconsin. In the 25 years since, the company has grown to over 30 employees with offices in Madison and Milwaukee, Wisconsin. Doug likes to say he’s a “TV Technician with a dream� going back to his history with the family’s original business-Fearing’s TV and Appliance.
Doug values time with family, watersports, hiking, snowshoeing and skiing. In addition to being a devoted member of his church, Doug serves as Board President for Kinship Mentoring of Columbia County, Board member of Schools for Haiti and Scripture Chair of the Gideons-Portage camp.
A graduate of MATC, Lois oversees Fearing’s daily book keeping along with various HR responsibilities.
Along with Doug, Lois is deeply connected to community outreach, serving as a Board member and Fundraising Committee Chairperson for Kinship Mentoring of Columbia County. She also serves on the Schools for Haiti Fundraising committee. In addition, Lois’ ongoing passion and commitment to provide care for the elderly comes from her 10-year history of working in a Reedsburg, Wisconsin Nursing home.
Lois enjoys singing, hiking, sunny days on the pontoon, and spending time with her 4 grandchildren.
Ehren drives Fearing’s technology by continually seeking out trends to enhance capabilities while supporting Sales, Engineering and Installation teams. Throughout his years with Fearing’s, Ehren’s talent and vision have joined forces to create a wide variety of projects and strategic solutions that exceed expectation.
Ehren loves music, family time, movies, nature, sustainability efforts and electric vehicles.
With 10 years with Fearing’s and over twice that long in the industry, Ben continues to lead, coordinate, and develop the Commercial AV team.
By consistently delivering an outstanding experience and outcome, Ben contributes to the Fearing’s legacy of long-lasting partnerships that truly make a difference. Whatever the Commercial AV need may be, Ben and team deliver at the highest level.
Ben is an avid fisherman and photographer. He enjoys coaching his sons and other youth.
Chris has been with Fearing’s for 20 years and in the industry for over 2 decades. As a Certified leader in Sales Acceleration and trained in EOS (Entrepreneurial Operating Systems), Chris successfully utilizes his skills to lead the Fearing’s Salesforce. Chris and team are motivated and driven to develop new client partnerships while continuing to reinforce loyal long-term relationships with ongoing Service excellence.
Married for 19 years with 3 children, Chris enjoys skiing, hiking, fishing, boating, hunting, camping and golf. He’s also been actively involved as a Youth Football and Softball coach for his family and others.
