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University Of Edinburgh

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University Of Edinburgh
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Challenge

The University of Edinburgh were experiencing signal drop and interference issues while using wireless microphones across the campus in over 320 rooms including a 400 seat theatre.

Solution

The University replaced their existing wireless microphones with Sennheiser SpeechLine Digital Wireless microphones across the campus. The ‘Multi Room’ feature and automatic frequency detection ensures an interference free operation and robustness that the University was looking for.

The University of Edinburgh is currently replacing its analogue Sennheiser microphones with Sennheiser's latest SpeechLine Digital Wireless microphone series. These Dedicated-to-Speech products are to be installed in 320 rooms. Stephen Dishon, the university's AV officer, took this step because SpeechLine Digital Wireless products can solve several of his problems at a stroke: they get around frequency traffic jams, avoid interference with other microphones and the batteries last longer. Last but not least, Stephen Dishon thinks the robust design of the German-made digital microphones will be useful in the tough, everyday life at the University.

Stephen Dishon is very much engaged. The University of Edinburgh development team supervisor is an active member of the AV community in Great Britain, a regular at industry meetings and conferences, and well known for his level of interest. The University of Edinburgh has a solid AV budget because the university is well aware that modern AV technology can help enhance learning successes. Dishons team is known as being front runners, quick to respond to market developments and willing to try out new technologies - all reasons why the University of Edinburgh is an AV technology leader in Great Britain.

This commitment is actually necessary because more than 30,000 students and a staff of 13,000 make the University in Scotland's capital a leading seat of learning in the British Isles. For many years now, around 200 Sennheiser Evolution G3 microphones, 2000 series and 5000 series microphones have been doing sterling service in 200 rooms and lecture theatres. "They have been working reliably for more than 12 years and we never had to exchange any," says Stephen Dishon. Nonetheless, he is in the middle of a generation change. By early 2017, 40 microphones from the SpeechLine Digital Wireless product line had already been deployed, by autumn 2017 it will be about 100 microphone links.

Lecture recording becomes a standard

There are a number of reasons for changing the voice reinforcement technology used in Edinburgh: lecture recording is to be a university standard by the end of 2017. In the future, every single lecture will be digitally recorded. This raises the demand for microphones: 320 learning and teaching spaces - from smaller 5-person rooms to 400-seat theatres – need to be equipped with audio technology. Stephen Dishon quickly realised that this was simply not possible using the existing systems and traditional UHF frequencies. Although additional frequency licences aren't expensive in Scotland, the increased traffic levels on the UHF bandwidths – also because of additional hearing amplification equipment in the halls – further exacerbate the situation. "We saw the risk of traffic jams." Another factor is that rooms are often very close to one another, regularly causing microphone systems from several rooms to interfere with each other. Mr. Dishon briefly considered connecting new microphones to the existing AV systems using 2.4 GHz frequency range. But this was quickly dropped when he again saw the risk of frequency traffic jams.

Dishon: "Wi-Fi transmitting on 2,4 GHz in a university with thousands of devices did not seem to be the best idea. “Following a presentation of the new 1,9 GHz SpeechLine Digital Wireless solution to half a dozen university representatives, the team supervisor quickly realised that this product series could solve a number of the University's AV challenges. Mr. Dishon ordered 10 channels that same day. His decision was based on three main criteria. Automatic Interference Management ensures that the microphones automatically seek a non-interfering channel. The transmitter's Automatic Gain Control also helps prevent interference and supports battery life. Dishon: "The signal only travels as far as it needs to go. “

Microphones dedicated to speech

The Scottish AV specialist was also persuaded by the fact that the microphone series is specifically designed for voice transmission applications. "We need voice transmission which is as clear as possible," Dishon says. SpeechLine DW products fulfil this requirement by delivering optimized speech intelligibility with its male and female presets. And that Sennheiser knows all about voice transmission is something previous Sennheiser products had amply demonstrated. "We were happy with Sennheiser so far, so Sennheiser was our first choice this time as well."

Battery capacity is also a plus point, in Stephen Dishon's opinion. During tough, everyday life at the university, it sometimes happened that the older microphones had to be charged between lectures, whereas SpeechLine DW microphones can operate for up to 15 hours without any problems. The remaining battery capacity is also more clearly displayed on the handheld and bodypack transmitters themselves than was previously the case and can even be seen on the receivers. Stephen Dishon and his team also like the fact that all SpeechLine DW transmitter (handheld and lavalier) come with a mute button as standard. That is indispensable in university usage, says Dishon. About 50 per cent of Edinburgh's new SpeechLine DW microphones are lavalier-models.

Long life, robustness and the concomitant much improved positive return on investment are all key factors in purchase decisions. We might look at the price, Stephen Dishon admits, but he and his colleagues also take a long, hard look at investment sustainability. And the fact that the previous radio mics operated for 10 to 12 years "without any problems", and continue to do so today even bearing in mind their intensive use at the University. Dishon: "They just make their work." One simply notices that Sennheiser products are very well developed. Just one more reason for Mr. Dishon to keep faith with his microphone supplier. No frequency problems at all The SpeechLine DW solutions deployed at the University of Edinburgh are permanently installed in the lecture theatres; they are generally used without any technicians being present. The systems are directly connected to the built-in AV systems. Sennheiser Control Cockpit, Sennheiser's system monitoring software, is not presently used at Edinburgh but Mr. Dishon admits that as the number of SpeechLine DW systems increases the use of that software is a realistic option.

The conclusion after several months of using the digital voice transmission solution: the product fulfils its product promise, the investment is worthwhile. The digital frequency transmission and the automatic search for free frequencies in the 1.9 GHz frequency band (DECT) works well. Despite the number of radio transmissions in the University of Edinburgh's lecture theatres is rising steadily: in some cases there are up to 15 SpeechLine DW systems in operation in very close proximity of one another. Stephen Dishon's sum-up: "No frequency problems at all".

Douglas Fearing- Co-Founder / President

A graduate of DeVry Institute of Technology, Doug has been in the Technology industry since 1976 and actively oversees Fearing’s daily operations. Along with his wife, Lois, and three others, Doug started Fearing’s in a 600 square-foot facility in Portage, Wisconsin. In the 25 years since, the company has grown to over 30 employees with offices in Madison and Milwaukee, Wisconsin. Doug likes to say he’s a “TV Technician with a dream� going back to his history with the family’s original business-Fearing’s TV and Appliance.

Doug values time with family, watersports, hiking, snowshoeing and skiing. In addition to being a devoted member of his church, Doug serves as Board President for Kinship Mentoring of Columbia County, Board member of Schools for Haiti and Scripture Chair of the Gideons-Portage camp.

Lois Fearing- Co-Founder/Accounting, Human Resources

A graduate of MATC, Lois oversees Fearing’s daily book keeping along with various HR responsibilities.

Along with Doug, Lois is deeply connected to community outreach, serving as a Board member and Fundraising Committee Chairperson for Kinship Mentoring of Columbia County. She also serves on the Schools for Haiti Fundraising committee. In addition, Lois’ ongoing passion and commitment to provide care for the elderly comes from her 10-year history of working in a Reedsburg, Wisconsin Nursing home.

Lois enjoys singing, hiking, sunny days on the pontoon, and spending time with her 4 grandchildren.

Ehren Tresner-VP of Technology and Innovation

Ehren drives Fearing’s technology by continually seeking out trends to enhance capabilities while supporting Sales, Engineering and Installation teams. Throughout his years with Fearing’s, Ehren’s talent and vision have joined forces to create a wide variety of projects and strategic solutions that exceed expectation.

Ehren loves music, family time, movies, nature, sustainability efforts and electric vehicles.

Ben Voeck-Director of Commercial AV

With 10 years with Fearing’s and over twice that long in the industry, Ben continues to lead, coordinate, and develop the Commercial AV team.

By consistently delivering an outstanding experience and outcome, Ben contributes to the Fearing’s legacy of long-lasting partnerships that truly make a difference. Whatever the Commercial AV need may be, Ben and team deliver at the highest level.

Ben is an avid fisherman and photographer. He enjoys coaching his sons and other youth.

Chris Matson-Senior VP of Sales

Chris has been with Fearing’s for 20 years and in the industry for over 2 decades. As a Certified leader in Sales Acceleration and trained in EOS (Entrepreneurial Operating Systems), Chris successfully utilizes his skills to lead the Fearing’s Salesforce. Chris and team are motivated and driven to develop new client partnerships while continuing to reinforce loyal long-term relationships with ongoing Service excellence.

Married for 19 years with 3 children, Chris enjoys skiing, hiking, fishing, boating, hunting, camping and golf. He’s also been actively involved as a Youth Football and Softball coach for his family and others.