Headquartered in Copenhagen, Denmark, DSV is a leading global supplier of transport and logistics services. With offices and facilities in more than 90 countries on 6 continents, they cover their customers’ entire supply chain needs, including transportation by air, sea, and road, plus warehousing.
THE CHALLENGE
To accommodate its continuous growth, DSV built a new headquarters and logistics center in Finland that includes a range of spaces, from large rooms used for training, to small huddle spaces for brainstorming sessions. To improve productivity, DSV wanted to provide a consistent user experience for conferencing and collaboration in all 25 rooms. “When deciding what would make this project a success, my colleagues and I quickly realized that two factors were crucial,” explains Mika Kortelainen, IT Director, Finland and Baltics at DSV. “We wanted all of our employees to know exactly how to use the technology to plan and hold their meetings, no matter which room they were in.”
THE SOLUTION
With consistency in mind, Mika and his team worked with systems integrator Ictum to design intuitive and flexible meeting spaces standardized on Crestron technology.
THE TECHNOLOGY
Inside each meeting room, a Crestron Mercury tabletop UC video conferencing system provides a streamlined Skype® for Business or Microsoft Teams® software meeting experience. In the larger conferencing rooms, DM NVX™ AV-over-IP technology is being used to share content throughout the rooms. Employees can easily manage the content being shared using a Crestron touch screen or a 3-Series® Media Presentation Controller. Outside each room is a Crestron room scheduling touch screen, along with an illuminated availability sign, that enables everyone to determine whether a room is occupied or available with just a glance down the hallway. DSV’s room scheduling platform integrates seamlessly with the Crestron technology deployed throughout the office. This enables employees to simply walk up to a room and reserve it on the spot with one tap on the scheduling touch screen. They also have the option to book meetings in advance from their desks or from the app.
RESULTS
With Crestron conferencing, collaboration, and control technology serving as the backbone, DSV was able to create a workplace that merges Scandinavian design with a simple, instantly recognizable user experience in every meeting room. As a result, DSV has seen an increase in technology uptime and greater productivity and efficiency among its employees – essential to a company that prides itself on reliable, speedy delivery.
A graduate of DeVry Institute of Technology, Doug has been in the Technology industry since 1976 and actively oversees Fearing’s daily operations. Along with his wife, Lois, and three others, Doug started Fearing’s in a 600 square-foot facility in Portage, Wisconsin. In the 25 years since, the company has grown to over 30 employees with offices in Madison and Milwaukee, Wisconsin. Doug likes to say he’s a “TV Technician with a dream� going back to his history with the family’s original business-Fearing’s TV and Appliance.
Doug values time with family, watersports, hiking, snowshoeing and skiing. In addition to being a devoted member of his church, Doug serves as Board President for Kinship Mentoring of Columbia County, Board member of Schools for Haiti and Scripture Chair of the Gideons-Portage camp.
A graduate of MATC, Lois oversees Fearing’s daily book keeping along with various HR responsibilities.
Along with Doug, Lois is deeply connected to community outreach, serving as a Board member and Fundraising Committee Chairperson for Kinship Mentoring of Columbia County. She also serves on the Schools for Haiti Fundraising committee. In addition, Lois’ ongoing passion and commitment to provide care for the elderly comes from her 10-year history of working in a Reedsburg, Wisconsin Nursing home.
Lois enjoys singing, hiking, sunny days on the pontoon, and spending time with her 4 grandchildren.
Ehren drives Fearing’s technology by continually seeking out trends to enhance capabilities while supporting Sales, Engineering and Installation teams. Throughout his years with Fearing’s, Ehren’s talent and vision have joined forces to create a wide variety of projects and strategic solutions that exceed expectation.
Ehren loves music, family time, movies, nature, sustainability efforts and electric vehicles.
With 10 years with Fearing’s and over twice that long in the industry, Ben continues to lead, coordinate, and develop the Commercial AV team.
By consistently delivering an outstanding experience and outcome, Ben contributes to the Fearing’s legacy of long-lasting partnerships that truly make a difference. Whatever the Commercial AV need may be, Ben and team deliver at the highest level.
Ben is an avid fisherman and photographer. He enjoys coaching his sons and other youth.
Chris has been with Fearing’s for 20 years and in the industry for over 2 decades. As a Certified leader in Sales Acceleration and trained in EOS (Entrepreneurial Operating Systems), Chris successfully utilizes his skills to lead the Fearing’s Salesforce. Chris and team are motivated and driven to develop new client partnerships while continuing to reinforce loyal long-term relationships with ongoing Service excellence.
Married for 19 years with 3 children, Chris enjoys skiing, hiking, fishing, boating, hunting, camping and golf. He’s also been actively involved as a Youth Football and Softball coach for his family and others.
