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Interactive Clarity Matrix Video Wall Draws Visitors into the History and Future of Iconic Seattle Landmark

The Space Needle is a landmark of the Pacific Northwest and an icon of Seattle. It was built for the 1962 World's Fair, which drew over 10 million visitors. Since then over 1 million guests annually have ridden its elevators up 520 feet to take in vistas of the city, Puget Sound, the Cascade Range and Olympic Mountains.

In 2014, the Space Needle moved ahead on a plan to create a 21st century experience for Space Needle visitors, to showcase the heritage and evolution of the iconic spire, and to enhance visitors' connection to it. A key step in this plan was to build on the use of digital technology throughout the needle by implementing a digital video wall on the observation deck that would attract more visitors, immerse them in the needle's history and give them a means to become part of its future.

To this end, the team, along with Planar and partners in various technology disciplines, designed, installed and began creating a content strategy for a 135 square foot video wall, known as SkyPad™, comprised of 15 Clarity™ Matrix LCD Video Wall displays in a three-high by five-wide (3x5) configuration. Planar provided the Clarity Matrix video wall displays; the interactive design and development firm, Belle & Wissell, Co., provided content assembly and management.

"Planar's Clarity Matrix is a good video wall solution for so many reasons" says Erica Rintoul, Director of Digital Experiences, Space Needle LLC. "Not only are they big and bright, they are also durable and flexible and meet a variety of our needs in a cost-effective way."

EasyAxis Mounting System delivers important benefits

With the selection of Clarity Matrix having been made, the installation process began, taking important advantage of Planar's EasyAxis™ Mounting System, which allowed for easy mounting and aligning of the 15 55-inch Clarity Matrix MX55HDS LCD displays. EasyAxis is a one-of-a-kind mounting system, consisting of a lightweight steel frame with cable routing channels and a six- way cam system for bringing all displays in the video wall into perfect alignment with each other and achieving a perfectly flat, uniform surface. Further, EasyAxis allows any display to be tilted out at the bottom and then removed if service or replacement is necessary. Its design is such that this can be accomplished without the entire video wall having to be shut down or dismantled, as is the case with other video walls.

Clarity Matrix and EasyAxis combine effectively in other ways as well. For example, they allow for the remote location of power supplies, controllers and other components. This keeps principal heat-inducing elements away from the video wall, which preserves its 50,000-hour backlight life, eliminates the need for additional cooling at the video wall, and creates a surface that is much more inviting to the touch than other video walls. Also, the slim profile of Clarity Matrix (sub four inch mounted depth) and light weight of each display are significant. By remotely distributing electronics, weight, in comparison to other displays, is reduced by 40 to 60 percent. That means it takes fewer people for an install and results in a faster build.

Further, the video wall was specified with Planar's ERO™ (Extended Ruggedness and Optics™) technology option. This is a layer of protective glass that covers each Clarity Matrix display. ERO is a critical feature that adds durability to the video wall without interfering with the touch experience.

Content immerses and engages visitors

The content strategy collaboratively devised by Belle & Wissell and Space Needle capitalized on the flexibility of Clarity Matrix; "specifically the ability to place content wherever we want it on the video wall," says Erica Rintoul. Their strategy allowed for a center section of the video wall (3x3) to depict images of the Space Needle from the time it was constructed up through and including present day. Visitors can use the displays' IR touch capability to select images of interest and then explore them in greater detail with the touch of a finger. "We've also made it possible for a guest to upload an image to the Space Needle website and have it added to the content stream," Rintoul adds.

On either end of the SkyPad are one-by-three (1x3) display sections which comprise a digital guest book. "This is especially popular because guests can 'pin' themselves to this section and their names, home states and/or countries will then appear on a digital globe in each display. More than 50,000 people have added their names to the guest book since we launched SkyPad in July 2014, and more are being added every day," Rintoul adds.

Fundamental to the success of this content strategy is the image quality of the Clarity Matrix. This owes to factors such as the ultra-thin gaps between displays (5.5 mm), display brightness (800 nits), 3500:1 contrast ratio, and resolution (1920x1080). "The image quality is beautiful even when standing close and interacting with the wall. We've can also broadcast HDTV on it and it looks amazing," Rintoul concludes.

Douglas Fearing- Co-Founder / President

A graduate of DeVry Institute of Technology, Doug has been in the Technology industry since 1976 and actively oversees Fearing’s daily operations. Along with his wife, Lois, and three others, Doug started Fearing’s in a 600 square-foot facility in Portage, Wisconsin. In the 25 years since, the company has grown to over 30 employees with offices in Madison and Milwaukee, Wisconsin. Doug likes to say he’s a “TV Technician with a dream� going back to his history with the family’s original business-Fearing’s TV and Appliance.

Doug values time with family, watersports, hiking, snowshoeing and skiing. In addition to being a devoted member of his church, Doug serves as Board President for Kinship Mentoring of Columbia County, Board member of Schools for Haiti and Scripture Chair of the Gideons-Portage camp.

Lois Fearing- Co-Founder/Accounting, Human Resources

A graduate of MATC, Lois oversees Fearing’s daily book keeping along with various HR responsibilities.

Along with Doug, Lois is deeply connected to community outreach, serving as a Board member and Fundraising Committee Chairperson for Kinship Mentoring of Columbia County. She also serves on the Schools for Haiti Fundraising committee. In addition, Lois’ ongoing passion and commitment to provide care for the elderly comes from her 10-year history of working in a Reedsburg, Wisconsin Nursing home.

Lois enjoys singing, hiking, sunny days on the pontoon, and spending time with her 4 grandchildren.

Ehren Tresner-VP of Technology and Innovation

Ehren drives Fearing’s technology by continually seeking out trends to enhance capabilities while supporting Sales, Engineering and Installation teams. Throughout his years with Fearing’s, Ehren’s talent and vision have joined forces to create a wide variety of projects and strategic solutions that exceed expectation.

Ehren loves music, family time, movies, nature, sustainability efforts and electric vehicles.

Ben Voeck-Director of Commercial AV

With 10 years with Fearing’s and over twice that long in the industry, Ben continues to lead, coordinate, and develop the Commercial AV team.

By consistently delivering an outstanding experience and outcome, Ben contributes to the Fearing’s legacy of long-lasting partnerships that truly make a difference. Whatever the Commercial AV need may be, Ben and team deliver at the highest level.

Ben is an avid fisherman and photographer. He enjoys coaching his sons and other youth.

Chris Matson-Senior VP of Sales

Chris has been with Fearing’s for 20 years and in the industry for over 2 decades. As a Certified leader in Sales Acceleration and trained in EOS (Entrepreneurial Operating Systems), Chris successfully utilizes his skills to lead the Fearing’s Salesforce. Chris and team are motivated and driven to develop new client partnerships while continuing to reinforce loyal long-term relationships with ongoing Service excellence.

Married for 19 years with 3 children, Chris enjoys skiing, hiking, fishing, boating, hunting, camping and golf. He’s also been actively involved as a Youth Football and Softball coach for his family and others.