Pro AV Catalog

Shenandoah University

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Shenandoah University
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Shenandoah University
Description
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Campus-Wide Standards & Development
CHALLENGE
Shenandoah University is experiencing a dynamic period of growth led by an expansion of the health sciences programs including: Pharmacy, Nursing, Physical Therapy, Physician’s Assistant, and Occupational Therapy. This expansion necessitated a reconsideration of issues of enterprise technology standardization, integration, and support. Unlike commercial enterprises, universities often evolve in silos where different departments, schools, and colleges develop their own unique technology solutions and support plans based upon their specific needs and resources.

SOLUTION
Working with an integration design team and in-house specialists , Shenandoah University developed a standard room build for different sized classrooms based around AMX DVX-3150 switcher. Additionally, the control interfaces were standardized using the AMX MST-701 touch panel to provide a uniform experience, regardless of room or college. The touch panels, designed by end users, for end users, resulted in a more simple interface removing the abundance of buttons, sliders, and options. A short series of binary questions (two choices, pick one) easily guides the user through no more than 4 questions to start class. Standardizing the user interface for the touch panels was an important aspect to improving the student and faculty’s classroom technology experience and streamlining the faculty development process for room controls. Increasingly faculty members no longer have to interact with the touch panels at all due to the development of practices that allow support staff to use mobile wireless devices to remotely administer the rooms.

IMPACT
"The ability for staff to support classroom technology virtually has produced efficiencies in response time and reduced the number of personnel required. Extending the power and productivity of the support staff is critical to expansion of Shenandoah University in a technology rich, multi-campus environment."

– Richard Pierce, Associate Professor

Douglas Fearing- Co-Founder / President

A graduate of DeVry Institute of Technology, Doug has been in the Technology industry since 1976 and actively oversees Fearing’s daily operations. Along with his wife, Lois, and three others, Doug started Fearing’s in a 600 square-foot facility in Portage, Wisconsin. In the 25 years since, the company has grown to over 30 employees with offices in Madison and Milwaukee, Wisconsin. Doug likes to say he’s a “TV Technician with a dream� going back to his history with the family’s original business-Fearing’s TV and Appliance.

Doug values time with family, watersports, hiking, snowshoeing and skiing. In addition to being a devoted member of his church, Doug serves as Board President for Kinship Mentoring of Columbia County, Board member of Schools for Haiti and Scripture Chair of the Gideons-Portage camp.

Lois Fearing- Co-Founder/Accounting, Human Resources

A graduate of MATC, Lois oversees Fearing’s daily book keeping along with various HR responsibilities.

Along with Doug, Lois is deeply connected to community outreach, serving as a Board member and Fundraising Committee Chairperson for Kinship Mentoring of Columbia County. She also serves on the Schools for Haiti Fundraising committee. In addition, Lois’ ongoing passion and commitment to provide care for the elderly comes from her 10-year history of working in a Reedsburg, Wisconsin Nursing home.

Lois enjoys singing, hiking, sunny days on the pontoon, and spending time with her 4 grandchildren.

Ehren Tresner-VP of Technology and Innovation

Ehren drives Fearing’s technology by continually seeking out trends to enhance capabilities while supporting Sales, Engineering and Installation teams. Throughout his years with Fearing’s, Ehren’s talent and vision have joined forces to create a wide variety of projects and strategic solutions that exceed expectation.

Ehren loves music, family time, movies, nature, sustainability efforts and electric vehicles.

Ben Voeck-Director of Commercial AV

With 10 years with Fearing’s and over twice that long in the industry, Ben continues to lead, coordinate, and develop the Commercial AV team.

By consistently delivering an outstanding experience and outcome, Ben contributes to the Fearing’s legacy of long-lasting partnerships that truly make a difference. Whatever the Commercial AV need may be, Ben and team deliver at the highest level.

Ben is an avid fisherman and photographer. He enjoys coaching his sons and other youth.

Chris Matson-Senior VP of Sales

Chris has been with Fearing’s for 20 years and in the industry for over 2 decades. As a Certified leader in Sales Acceleration and trained in EOS (Entrepreneurial Operating Systems), Chris successfully utilizes his skills to lead the Fearing’s Salesforce. Chris and team are motivated and driven to develop new client partnerships while continuing to reinforce loyal long-term relationships with ongoing Service excellence.

Married for 19 years with 3 children, Chris enjoys skiing, hiking, fishing, boating, hunting, camping and golf. He’s also been actively involved as a Youth Football and Softball coach for his family and others.